PwC PricewaterhouseCoopers GmbH is seeking a GHS Service Manager to join their Global Hosting Services team in Prague. The role involves overseeing the operational readiness of new cloud services, requiring extensive experience in IT Service Management, cloud infrastructure, and strong communication skills
Job Summary
The GHS Service Manager plays a critical role within the Global Hosting Services (GHS) Service Management team, ensuring that new cloud services and major enhancements are thoroughly prepared for operational readiness.
The role combines service delivery, operational readiness, data‑driven decision support, and customer consultation to ensure that new services are delivered efficiently, securely, and in alignment with PwC standards.
Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.
Matching Summary
Match Score: 85
PwC PricewaterhouseCoopers GmbH is seeking a GHS Service Manager to join their Global Hosting Services team in Prague. The role involves overseeing the operational readiness of new cloud services, requiring extensive experience in IT Service Management, cloud infrastructure, and strong communication skills.
Skills & Requirements
Must-have
operational readiness of new cloud services
IT infrastructure and cloud services background
Service Level Objective (SLO) documents
risk, impact, and supportability assessments
PwC Technology ITSM processes adherence
cloud fundamentals and architectural principles
Nice-to-have
proactive problem-solving approach
influence outside direct team reach
Agile, open-minded, innovative ideas
work in a remote, geographically dispersed environment