Empfangsmitarbeiter*in – Novotel Hamburg Central Station

Novotel Hamburg Central Station

Hamburg, Germany
On-site
Guest reception and service
Check-in & check-out
Handling guest requests
As an Empfangsmitarbeiter*in / Front Office Agent, you are an ambassador of the Novotel brand and the hotel

Job Summary

  • As an Empfangsmitarbeiter*in / Front Office Agent, you are an ambassador of the Novotel brand and the hotel.
  • We offer an unlimited employment contract with above-tariff pay and a modern uniform.
  • Grow, learn and enjoy through participation in ACCOR Academy trainings and opportunities to grow within ACCOR worldwide.

Matching Summary

As an Empfangsmitarbeiter*in / Front Office Agent, you are an ambassador of the Novotel brand and the hotel.

Skills & Requirements

Must-have

  • Guest reception and service
  • Check-in & Check-out
  • Handling guest requests
  • Good German and English skills

Nice-to-have

  • Charming and positive demeanor
  • Joy in interacting with people
  • Eagerness, resilience, and enthusiasm
  • Teamwork and knowledge sharing

Key Requirements

  • Completed vocational training in hospitality or career changers welcome
  • First experience in a comparable position
  • Communication and negotiation skills
  • Additional languages such as French are an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter