Kundenbetreuer In Einem Führenden Telekommunikationsunternehme

Concentrix

Sarajevo, Bosnia and Herzegovina
Base: 1,700 bam netto; bonus/equity: 195 bam netto...
Excellent german language skills c1
Strong communication skills
Pc application proficiency
You will be responsible for handling customer calls, providing technical support, and addressing customer concerns in a first-level support role

Job Summary

  • You will be responsible for handling customer calls, providing technical support, and addressing customer concerns in a first-level support role.
  • The role involves inbound sales activities and ensuring customer satisfaction and retention, working from the office in Sarajevo.
  • Concentrix offers modern work equipment, training, career opportunities, a fixed salary with bonuses, and benefits like kindergarten cost sharing and free coffee.

Matching Summary

You will be responsible for handling customer calls, providing technical support, and addressing customer concerns in a first-level support role.

Salary

Base: 1700 BAM netto; Bonus/Equity: 195 BAM netto project bonus + 200 BAM netto performance bonus + unlimited sales bonus; Benefits: includes meal and travel allowance, kindergarten cost sharing

Skills & Requirements

Must-have

  • Excellent German language skills C1
  • Strong communication skills
  • PC application proficiency
  • Problem-solving skills
  • Customer satisfaction focus

Nice-to-have

  • Experience in customer support
  • Willingness to learn
  • Sales-oriented personality
  • Team spirit and appreciation

Key Requirements

  • First-level support experience
  • Technical support experience
  • Sales experience

Work Rights

Not specified

Tailored Resume

Cover Letter