Universal Banker - Dupont Circle

Truist Bank

Washington, DC, United States
Base: $45,760-$54,500; bonus/equity: not specified...
On-site
Client transaction completion
Accurate money handling
Superior client service
Truist Bank is seeking a Universal Banker for their Dupont Circle location in Washington, DC. The ideal candidate will possess customer service experience, strong communication skills, and a commitment to providing exceptional client experiences

Job Summary

  • Provide a distinctive client experience by facilitating courteous conversation and conducting both complex and standardized transactions while uncovering needs.
  • Educate clients on digital, self-service solutions to make banking easier and enhance their service experience.
  • Support team sales process by participating in client outreach through outbound calls and identifying client needs or opportunities.

Matching Summary

Match Score: 85

Truist Bank is seeking a Universal Banker for their Dupont Circle location in Washington, DC. The ideal candidate will possess customer service experience, strong communication skills, and a commitment to providing exceptional client experiences.

Salary

Base: $45,760-$54,500; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401k, paid time off

Skills & Requirements

Must-have

  • Client transaction completion
  • Accurate money handling
  • Superior client service
  • Outbound calling support
  • Integrated Relationship Management (IRM)

Nice-to-have

  • Digital self-service education
  • Client outreach participation
  • Sales and product knowledge
  • Adherence to internal controls

Key Requirements

  • High school diploma or equivalent
  • Two years of teller or cash handling experience
  • Six months of client relationship building or sales experience
  • Proficiency in PC keyboard and software skills
  • Ability to multi-task under time constraints
  • Demonstrated proficiency in Microsoft Office
  • Ability to travel for staffing needs
  • Ability to work weekends and/or extended hours

Work Rights

Not specified

Tailored Resume

Cover Letter