We’re looking for an Operational Change Advisor to help drive and embed change across our Customer Markets, ensuring our people and frontline teams are supported, engaged and ready for what’s next
Job Summary
We’re looking for an Operational Change Advisor to help drive and embed change across our Customer Markets, ensuring our people and frontline teams are supported, engaged and ready for what’s next.
As an Operational Change Advisor, you’ll play a key role in governing and enabling change across Customer Markets, working across multiple initiatives simultaneously, applying structured change discipline to minimise operational disruption, improve adoption, and drive positive customer and employee outcomes.
Be part of a purpose-driven organisation committed to shaping a more sustainable energy future, work on meaningful change that directly impacts customers and frontline teams, and enjoy flexible and hybrid working.
Matching Summary
We’re looking for an Operational Change Advisor to help drive and embed change across our Customer Markets, ensuring our people and frontline teams are supported, engaged and ready for what’s next.
Skills & Requirements
Must-have
Structured change management methodologies
Change across multiple concurrent initiatives
Operational or frontline-facing environments
Stakeholder engagement and influencing skills
Change governance and impact assessment
Nice-to-have
People-centred sustainable change
Collaborative values-led culture
Building change capability
Customer and frontline experience focus
Key Requirements
PROSCI ADKAR experience preferred
Experience coaching leaders to lead change
Excellent facilitation and communication skills
High levels of interpersonal awareness and empathy