Manager- Guest Services

Carilion Services Inc

Roanoke, US
Onsite
Leadership for department goals
Planning of budget and managing expenses
Drives customer service initiatives
Provides day to day leadership for successful implementation of goals and objectives for department in multiple buildings/sites

Job Summary

  • Provides day to day leadership for successful implementation of goals and objectives for department in multiple buildings/sites.
  • Identifies and implements ways to improve customer service and build patient/visitor relationships which differentiates us as a provider of choice.
  • Carilion understands the importance of prioritizing your well-being to help you develop and thrive.

Matching Summary

Provides day to day leadership for successful implementation of goals and objectives for department in multiple buildings/sites.

Skills & Requirements

Must-have

  • leadership for department goals
  • planning of budget and managing expenses
  • drives customer service initiatives
  • develops and implements actionable work plans
  • supervision of day-to-day operations

Nice-to-have

  • inspires enthusiasm and builds support
  • advances Carilion goals
  • build patient/visitor relationships

Key Requirements

  • Bachelors degree in business, marketing, or related field
  • 10 years of leadership experience in customer service
  • Minimum 3 years experience in business, marketing
  • Demonstrated leadership, planning, organizational skills
  • Demonstrated marketing and budget management skills
  • Strong verbal, written, and presentation skills
  • Effective interpersonal, communication and teamwork skills
  • Computer skills sufficient to meet key objectives

Work Rights

Not specified

Tailored Resume

Cover Letter