BankGlenview is seeking a Support Team Specialist II for its Wintrust Investments division in Holland, MI. The role involves providing technical support, managing onboarding activities, and ensuring high-quality customer service in a fast-paced environment
Job Summary
A Support Team Specialist will act as a liaison to our internal sales professionals, provide technical support and solutions for the firm’s desktop technology, participate in the onboarding activities of new sales professionals, and problem solve issues for all stakeholders of the firm.
Provide training to sales professionals on desktop technology and operational processes.
The estimated salary range for this role is $50,000 - $65,000, along with eligibility to earn an annual bonus.
Matching Summary
Match Score: 85
BankGlenview is seeking a Support Team Specialist II for its Wintrust Investments division in Holland, MI. The role involves providing technical support, managing onboarding activities, and ensuring high-quality customer service in a fast-paced environment.
Salary
Base: $50,000 - $65,000; Bonus/Equity: Eligibility to earn an annual bonus; Benefits: Medical Insurance, Dental, Vision, Life insurance, Accidental death and dismemberment, Short-term and long term Disability Insurance, Parental Leave, Employee Assistance Program (EAP), Traditional and Roth 401(k) with company match, Flexible Spending Account (FSA), Employee Stock Purchase Plan at 5% discount, Critical Illness Insurance, Accident Insurance, Transportation and Commuting Benefits, Banking Benefits, Pet Insurance
Skills & Requirements
Must-have
Technical support for desktop technology
Onboarding new sales professionals
Problem-solving for stakeholders
Exceptional communication skills
Organizational skills
Quality customer service
Teamwork
Nice-to-have
Understanding of financial markets
Knowledge of investment products
Build sustainable relationships
Key Requirements
Bachelor’s degree preferred
FINRA Series 7 and Series 66 required
Insurance license desired
Proven superior verbal and written communication skills
Previous experience in an investment-related field preferred