Workplace Experience Specialist, Information Technology
BDO
Melbourne, Australia
Hybrid
Face-to-face it support
Device lifecycle tasks
Online meeting support
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high-quality, in-person technology support that underpins our people’s daily productivity
Job Summary
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high-quality, in-person technology support that underpins our people’s daily productivity.
This role is critical in ensuring a seamless first-day experience for new starters, executing device lifecycle tasks under the governance of the Asset & Configuration Lead, supporting online meetings, acting as a local triage for onsite issues, and most importantly maintaining a strong customer-centric presence in each office.
Working for BDO you will be part of a growing and market leading professional services firm.
Matching Summary
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high-quality, in-person technology support that underpins our people’s daily productivity.
Skills & Requirements
Must-have
face-to-face IT support
device lifecycle tasks
online meeting support
local triage for onsite issues
customer-centric presence
frontline support across devices
Nice-to-have
early career professional
fast-paced environment
open and collaborative culture
learning and growth focus
Key Requirements
ITIL Foundation (or equivalent)
Certificate, diploma or tertiary qualification in IT