The role involves acting as a central communication point for design and maintaining service support plans within the IT team
Job Summary
The role involves acting as a central communication point for design and maintaining service support plans within the IT team.
Candidates will be responsible for configuring and solving DHCP, DNS, and various network device issues while supporting day-to-day server operations.
The ideal candidate must possess extensive knowledge of home and office systems along with high-level interpersonal skills to provide fast and effective support.
Matching Summary
The role involves acting as a central communication point for design and maintaining service support plans within the IT team.
Skills & Requirements
Must-have
Good communication skills
Understanding of Windows operating systems
Hardware and software troubleshooting
Nice-to-have
Experience with high availability environments
Knowledge of ITIL processes
Agile methodology experience
Creative problem-solving approach
Time management skills
Key Requirements
Bachelor's degree in computer science or information technology