Senior Manager Consulting – Customer Transformation

PwC PricewaterhouseCoopers GmbH

Casablanca, Morocco
8-12 years consulting experience
Salesforce and microsoft dynamics expertise
Omnichannel marketing strategy development
The role involves defining and driving client transformation strategies across marketing, sales, and service functions in the Maghreb region

Job Summary

  • The role involves defining and driving client transformation strategies across marketing, sales, and service functions in the Maghreb region.
  • Candidates will lead digital transformation projects integrating CRM solutions like Salesforce and Adobe Experience Cloud while managing strategic accounts.
  • The position requires leading diverse teams of consultants, technologists, and designers to deliver innovative customer experience solutions.

Matching Summary

The role involves defining and driving client transformation strategies across marketing, sales, and service functions in the Maghreb region.

Skills & Requirements

Must-have

  • 8-12 years consulting experience
  • Salesforce and Microsoft Dynamics expertise
  • Omnichannel marketing strategy development
  • CRM implementation and sales enablement
  • Team leadership of multidisciplinary groups

Nice-to-have

  • Generative AI and automation sensitivity
  • Arabic language proficiency
  • Entrepreneurial business development mindset
  • C-level stakeholder communication skills
  • Design interface pilot experience

Key Requirements

  • Bac+5 degree from top business or engineering school
  • 8 to 12 years of relevant consulting experience
  • Fluency in French and English required

Work Rights

Not specified

Tailored Resume

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