Hospital Ambassador

Center for Integration Science

Boston, MA, United States
Base: $18.26 - $27.13phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
Customer service experience required
Basic computer skills for epic
The role involves providing accurate information and services to staff, patients, visitors, and callers in a polite and professional manner

Job Summary

  • The role involves providing accurate information and services to staff, patients, visitors, and callers in a polite and professional manner.
  • Employees must actively participate in layered screening approaches to aid in the continued safety of the hospital while ensuring lobbies remain clean and safe.
  • The position requires initiating emergency codes and working collaboratively with volunteers to assist patients and families effectively.

Matching Summary

The role involves providing accurate information and services to staff, patients, visitors, and callers in a polite and professional manner.

Salary

Base: $18.26 - $27.13/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Customer service experience required
  • Basic computer skills for Epic
  • HIPAA confidentiality adherence
  • Ability to stand frequently

Nice-to-have

  • Effective communication with diverse populations
  • Problem-solving and escalation skills
  • Collaboration with volunteers
  • Professional and friendly demeanor

Key Requirements

  • High School Diploma or Equivalent
  • Customer service experience required
  • Basic computer skills required
  • No experience in lieu of degree accepted

Work Rights

Not specified

Tailored Resume

Cover Letter