Job Summary

• This position provides administrative operations support to the Convention Services Department, actively resolving customer and internal inquiries professionally and assisting with daily activities of Convention Services Managers and Directors.
• Key responsibilities include preparing and distributing correspondence, completing request forms, generating group resumes, creating and maintaining group files, updating BEO files, orchestrating group pre-cons, producing weekly reports, managing office supplies, and maintaining office appearance.
• The company emphasizes a 'Together We Win' culture, believing in delivering family-style service that fosters warmth, connection, and a genuine sense of belonging, treating every guest and colleague with care and hospitality.

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Skills & Requirements

Key Requirements

• Must have strong verbal and written communication skills
• Must have strong organizational skills
• Must be customer service oriented
• Must be able to manage time in a fast-paced environment

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