Director, Experience & Content Design

Manulife

Toronto, Canada
Base: $125,100.00 cad - $175,100.00 cad; bonus/equ...
Hybrid
Digital experience design
Product management
Enterprise cms knowledge
Lead the vision, strategy, and roadmap for the future-state experience of digital properties, ensuring they are intuitive, consistent, and aligned to user needs

Job Summary

  • Lead the vision, strategy, and roadmap for the future-state experience of digital properties, ensuring they are intuitive, consistent, and aligned to user needs.
  • Champion best-in-class UX practices, contribute to the design system, elevate content strategy, and partner across the organization to deliver cohesive, user-centric digital experiences.
  • Mentor and develop a cross-functional team of designers, product managers, and content specialists, fostering standard methodologies and a user-centered design culture.

Matching Summary

Lead the vision, strategy, and roadmap for the future-state experience of digital properties, ensuring they are intuitive, consistent, and aligned to user needs.

Salary

Base: $125,100.00 CAD - $175,100.00 CAD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off

Skills & Requirements

Must-have

  • Digital experience design
  • Product management
  • Enterprise CMS knowledge
  • Cross-functional leadership
  • User-centered design culture
  • Inclusive design practices

Nice-to-have

  • Visionary and collaborative leader
  • Advocate for design excellence
  • Data-driven and user-focused
  • Realistic visionary
  • Strong communicator
  • Collaborator with low ego

Key Requirements

  • 10+ years digital experience design/product management
  • 2-3 years director-level leadership
  • Adobe Experience Manager (AEM) or similar CMS knowledge
  • Extensive experience with accessibility guidelines (WCAG, AODA)

Work Rights

Not specified

Tailored Resume

Cover Letter