The Customer Success Manager is responsible for delivering high-impact product training and driving adoption across a high volume of strategic accounts within the UK market
Job Summary
The Customer Success Manager is responsible for delivering high-impact product training and driving adoption across a high volume of strategic accounts within the UK market.
You will act as a trusted advisor to legal practitioners and tax professionals, ensuring customers maximise value from LexisNexis solutions.
We promote a healthy work/life balance across the organisation, offering numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals.
Matching Summary
The Customer Success Manager is responsible for delivering high-impact product training and driving adoption across a high volume of strategic accounts within the UK market.
Skills & Requirements
Must-have
Deliver product training
Manage multiple accounts
Build strong relationships
Understand customer needs
Data-driven insights
UK legal market understanding
Nice-to-have
Customer-centric approach
AI for efficiency interest
Change management principles
Collaborative team player
Adaptable in dynamic environment
Key Requirements
Experience delivering software or product training