Application Engineering / Customer Service Manager Category Location Livonia, Mi

Jatca Inc

Livonia, MI, US
On-site
Customer service management experience
Engineering operations oversight
Staff supervision and development
Jatca Inc. is seeking an Application Engineering / Customer Service Manager in Livonia, MI, responsible for overseeing daily operations in customer service and engineering. The ideal candidate will have experience in management, strong communication skills, and a background in customer relations

Job Summary

  • This position is directly responsible for managing day-to-day distribution activities, customer service, and engineering operations in Michigan.
  • The role requires partnering with other managers and branch locations to ensure consistency, efficiency, and the implementation of best practices across the company.
  • Candidates must possess strong analytical abilities and leadership orientation to coach staff, develop performance plans, and drive cost reduction initiatives.

Matching Summary

Match Score: 85

Jatca Inc. is seeking an Application Engineering / Customer Service Manager in Livonia, MI, responsible for overseeing daily operations in customer service and engineering. The ideal candidate will have experience in management, strong communication skills, and a background in customer relations.

Skills & Requirements

Must-have

  • Customer service management experience
  • Engineering operations oversight
  • Staff supervision and development
  • Budgetary constraint management
  • Revenue and profit goal achievement

Nice-to-have

  • Industrial distribution background
  • Inventory management expertise
  • Product knowledge application
  • Proactive initiative and adaptability
  • Cross-branch collaboration skills

Key Requirements

  • Three to five years of customer service and engineering management experience
  • Bachelor's degree in a related management field or equivalent experience
  • Excellent Microsoft Office skills

Work Rights

Not specified

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