Business Service Officer

Morgan Stanley UK

San Francisco, United States
Base: $120,000 - $165,000 py; bonus/equity: not sp...
Client experience modernization
Supervision and management of support professionals
Execution of business and service functions
Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care

Job Summary

  • Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
  • The BSO will report directly to the Complex Business Service Officer and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches.
  • Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence.

Matching Summary

Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: Not specified; Benefits: Other Morgan Stanley sponsored benefit programs

Skills & Requirements

Must-have

  • Client experience modernization
  • Supervision and management of support professionals
  • Execution of business and service functions
  • Facilitating communication and training
  • Partnering with sales and risk teams
  • Operational oversight and process improvement

Nice-to-have

  • Championing diversity and inclusion
  • Strategic priority execution
  • Talent development and recognition
  • Building strong partner relationships

Key Requirements

  • Bachelor’s degree required or equivalent education
  • Previous industry experience
  • Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
  • Previous supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter