Customer Success Analyst Sênior

Inter

Belo Horizonte, Brazil
On-site
Alta renda and private banking
Proactive client management
Complex operational demands
Be the guardian of the relationship with high-value clients (High Income and Private Banking), ensuring an experience so exceptional and proactive that Inter becomes their primary bank account

Job Summary

  • Be the guardian of the relationship with high-value clients (High Income and Private Banking), ensuring an experience so exceptional and proactive that Inter becomes their primary bank account.
  • Manage and follow up on client demands proactively, acting as a focal point with internal areas to ensure agility and effectiveness in dealings.
  • Provide differentiated service to public figures, ensuring discretion, exclusivity, and excellence in every interaction.

Matching Summary

Be the guardian of the relationship with high-value clients (High Income and Private Banking), ensuring an experience so exceptional and proactive that Inter becomes their primary bank account.

Skills & Requirements

Must-have

  • Alta Renda and Private Banking
  • proactive client management
  • complex operational demands
  • consultative first contact resolution
  • banking product sales

Nice-to-have

  • empathetic and strategic approach
  • discretion and exclusivity
  • continuous improvement contribution

Key Requirements

  • Graduation completed in Administration, Economics, Accounting, or related areas
  • Extensive experience in customer service
  • Knowledge of banking products
  • Advanced English proficiency
  • Intermediate Spanish proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter