Manager, Customer Success

SafetyCulture

Sydney, Australia
On-site
Customer centric approach
Driving adoption and retention
Coaching toward best practices
The Customer Success team partners with customers to ensure outcome alignment and value realization

Job Summary

  • The Customer Success team partners with customers to ensure outcome alignment and value realization.
  • Customer Success Managers drive adoption, retention, expansion, and advocacy of the product.
  • The role contributes directly to SafetyCulture’s goals and growth targets.

Matching Summary

The Customer Success team partners with customers to ensure outcome alignment and value realization.

Skills & Requirements

Must-have

  • Customer centric approach
  • Driving adoption and retention
  • Coaching toward best practices

Nice-to-have

  • Innovative ideas sharing
  • Collaboration with cross functional teams
  • Focus on continuous improvement

Key Requirements

  • Experience in Customer Success
  • Strong coaching skills
  • Ability to drive continuous improvement

Work Rights

Not specified

Tailored Resume

Cover Letter