Base: $99,919 to $118,000 annually; bonus/equity: ...
Fully remote
Channel partner performance monitoring
Gds and direct connect expertise
Technical onboarding and enablement
The Channel Partner Success Manager ensures partner satisfaction and increases revenue contribution by navigating day-to-day channel partner needs and acting as the primary liaison for channel partner performance and engagement
Job Summary
The Channel Partner Success Manager ensures partner satisfaction and increases revenue contribution by navigating day-to-day channel partner needs and acting as the primary liaison for channel partner performance and engagement.
Responsibilities include monitoring partner performance using dashboards and KPIs, assisting with RFP processes, and leading incident management and service recovery efforts.
Choice Hotels offers a comprehensive benefits program including competitive compensation, medical, dental, and vision coverage, and discounts at Choice hotels worldwide.
Matching Summary
The Channel Partner Success Manager ensures partner satisfaction and increases revenue contribution by navigating day-to-day channel partner needs and acting as the primary liaison for channel partner performance and engagement.
Salary
Base: $99,919 to $118,000 annually; Bonus/Equity: Eligible for annual bonus; Benefits: Comprehensive benefits program
Skills & Requirements
Must-have
Channel partner performance monitoring
GDS and direct connect expertise
Technical onboarding and enablement
CRM proficiency (Salesforce)
Data analysis for actionable insights
Nice-to-have
Customer-centric mindset
Bias for action and problem solving
Operating in a matrixed environment
Strong project management skills
Key Requirements
5+ years of experience in B2B account management
Experience with TMCs, workforce lodging intermediaries, or government travel partners preferred
Hands-on exposure to hotel RFP processes and commercial contract execution preferred