Base: up to £34,000 based on experience; bonus/equ...
On-site
Client portfolio management
Saas platform expertise
Customer retention strategies
Pitchero is a rapidly growing digital platform that helps grassroots sports clubs thrive by combining website, registration, payments, team management, and club communications
Job Summary
Pitchero is a rapidly growing digital platform that helps grassroots sports clubs thrive by combining website, registration, payments, team management, and club communications.
As a Customer Account Manager, you will manage existing clients to ensure they maximize value from the Pitchero platform while identifying growth opportunities within their organizations.
The role offers a competitive base salary up to £34,000 plus OTE, healthcare package, onsite parking, and support and training provided.
Matching Summary
Pitchero is a rapidly growing digital platform that helps grassroots sports clubs thrive by combining website, registration, payments, team management, and club communications.
Salary
Base: up to £34,000 based on experience; Bonus/Equity: OTE; Benefits: Healthcare package, onsite parking, support and training
Skills & Requirements
Must-have
Client portfolio management
SaaS platform expertise
Customer retention strategies
Cross-sell and up-sell execution
Conducting product demos
Active listening skills
Nice-to-have
Sports-minded understanding
Creative problem solving
High-energy and competitive mindset
Collaborative team player
Key Requirements
Background in Account Management, Customer Success, Sales or Onboarding
Strong people skills with active listening
Ability to articulate complex software simply
Experience working with amateur or semi-professional sports clubs