Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
The role requires advising customers on necessary and recommended services, offering additional services, and computing/estimating repair costs.
The company emphasizes core values such as Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability, and Continuous Improvement.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
Skills & Requirements
Must-have
Identify and document service needs
Advise customers on services
Compute cost of repairs
Schedule service appointments
Maintain CSI standards
Organized, clean, safe work area
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Integrity
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Continuous Improvement
Key Requirements
High School Diploma or GED
3-5 years of Automotive or Customer Service experience
Working knowledge of vehicle mechanical operations