Customer Lifecycle Analyst - Financial Crime

Commonwealth Bank

Not specified (considering the nature of the role, likely hybrid or onsite).
Anti-money laundering knowledge
Counter terrorism financing compliance
Sanctions risk management
The Commonwealth Bank is seeking a Customer Lifecycle Analyst for its Financial Crime Operations team, responsible for maintaining compliance with anti-money laundering and counter-terrorism financing obligations. The role focuses on delivering exceptional customer service while managing risks and improving operational processes to combat financial crime

Job Summary

  • This role contributes to the Group's AML/CTF obligations by managing Part A and Part B Programme requirements alongside FATCA/CRS standards.
  • You will provide superior internal and external customer service while focusing on achieving an NPS score of +30 within three years.
  • The position requires maintaining strict confidentiality of customer information and accurately recording findings within group systems in accordance with regulatory expectations.

Matching Summary

Match Score: 75

The Commonwealth Bank is seeking a Customer Lifecycle Analyst for its Financial Crime Operations team, responsible for maintaining compliance with anti-money laundering and counter-terrorism financing obligations. The role focuses on delivering exceptional customer service while managing risks and improving operational processes to combat financial crime.

Skills & Requirements

Must-have

  • Anti-Money Laundering knowledge
  • Counter Terrorism Financing compliance
  • Sanctions risk management
  • KYC and Source of Wealth verification
  • Standard Operating Procedures adherence
  • Service Level Agreement compliance
  • Customer service excellence

Nice-to-have

  • Fast-paced operational environment experience
  • Continuous improvement mindset
  • Willingness to learn multiple streams
  • Tertiary education preferred
  • Internal process innovation skills
  • Risk identification capabilities

Key Requirements

  • Experience in fast-paced high volume operational environment
  • Completion of tertiary education preferred
  • Knowledge of AML/CTF legal obligations
  • Ability to work across multiple brands and jurisdictions

Work Rights

Not specified

Tailored Resume

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