10183 - Retail Customer Service Specialist

DICK'S Sporting Goods

North Dartmouth, MA, US
Base: $15.00 - $22.00 ph; bonus/equity: not specif...
Not specified (assumed onsite)
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in North Dartmouth, MA, who will enhance customer experiences and support store operations. The ideal candidate should possess customer service skills, preferably with retail experience, and be committed to creating an inclusive environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires upholding company merchandising standards while assisting managers with department scheduling and daily associate assignments.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in North Dartmouth, MA, who will enhance customer experiences and support store operations. The ideal candidate should possess customer service skills, preferably with retail experience, and be committed to creating an inclusive environment.

Salary

Base: $15.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Team scheduling and workflow direction
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce commitment
  • Proactive customer approach skills
  • Training new teammates on programs
  • All-hands-on-deck team support
  • Complex transaction problem solving

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter