Customer Service Representative

Agilent Technologies Inc.

Not specified; pyy ranges determined by role, leve...
Not specified
Bachelor's or master's degree
3+ years relevant experience
End-to-end customer experience management
Agilent Technologies Inc. is seeking a Customer Service Representative to manage and enhance the customer experience related to product and service orders. The role involves pre- and post-sales consulting, resolving customer inquiries, and acting as a liaison between customers and internal teams

Job Summary

  • The role provides pre-sales and post-sales consulting to benefit Agilent customers across various service areas.
  • Candidates will manage the end-to-end customer experience from order to installation while resolving complex multi-country issues.
  • This position acts as a liaison between customers and internal organizations such as Sales, Manufacturing, and Logistics.

Matching Summary

Match Score: 85

Agilent Technologies Inc. is seeking a Customer Service Representative to manage and enhance the customer experience related to product and service orders. The role involves pre- and post-sales consulting, resolving customer inquiries, and acting as a liaison between customers and internal teams.

Salary

Not specified; Pay ranges determined by role, level, and location

Skills & Requirements

Must-have

  • Bachelor's or Master's Degree
  • 3+ years relevant experience
  • End-to-end customer experience management

Nice-to-have

  • Ability to read/write in multiple languages
  • Project management skills
  • International compliance knowledge

Key Requirements

  • Bachelor's or Master's Degree
  • At least 3+ years relevant experience
  • Post-graduate certification or license if required

Work Rights

Not specified

Tailored Resume

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