As the Director of Corporate Engineering, you will manage multiple teams and serve as the India site leader for the Business Technology & Transformation team
Job Summary
As the Director of Corporate Engineering, you will manage multiple teams and serve as the India site leader for the Business Technology & Transformation team.
Oversee the build and execution of a QA automation strategy/roadmap and develop organizational-level goals and drive the technical and organizational roadmap for Toast’s Operations/Customer Engineering teams.
Manage the daily activities of globally distributed Engineering and QA teams who are delivering Operations/Customer Systems enhancements critical to Toast's growth.
Matching Summary
As the Director of Corporate Engineering, you will manage multiple teams and serve as the India site leader for the Business Technology & Transformation team.
Skills & Requirements
Must-have
Operations Engineering Pillar Lead
Enterprise Application Support
QA Automation strategy
global team management
Service Cloud, Case Management, Knowledgebase
Nice-to-have
Contact Center as a Service experience
Product Lifecycle Management experience
working with 3rd party development teams
familiarity with Netsuite & DocuSign
Key Requirements
Experience directly managing a global team with an offshore presence
Experience building strong multi-geo engineering and quality functions
Successfully scaled teams, process and systems in a fast paced environment