You will lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio
Job Summary
You will lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
As the Service Sales Manager, you will lead the resolution of all customer issues within your OT as the key point of escalation including collection efforts and contractual disputes.
Coach, mentor, and develop your team of Service Account Managers through aligned and clear sales goals and continued performance directly tied to targets and sales KPIs.
Matching Summary
You will lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
Skills & Requirements
Must-have
Manage sales processes
Build and maintain customer loyalty
Expand existing portfolio
Lead resolution of customer issues
Develop prospective customers
Nice-to-have
Continuous improvement initiatives
Best in class partnership
Meaningful commercial relationships
Team-oriented and dynamic environment
Key Requirements
5+ years business to business sales experience
5+ years people leadership experience
Bachelor’s degree highly desired
High school, or equivalent, plus 10 years of relevant experience
5+ years elevator industry management experience strongly preferred