Manager, Success Guide Marketing Cloud

Salesforce

Mexico City, Mexico
People management experience
Coaching and personnel development
Analytical skills
The role of the Success Guide Manager is a forward-thinking leader responsible for hiring, building and developing a team of Success Guides focused on the virtual delivery of 1:1 educational engagements with customers

Job Summary

  • The role of the Success Guide Manager is a forward-thinking leader responsible for hiring, building and developing a team of Success Guides focused on the virtual delivery of 1:1 educational engagements with customers.
  • Own all facets of day-to-day management of the Success Guide team including: Training and career development, Coaching to drive high-quality deliveries, Managing team capacity and driving productivity targets.
  • Salesforce offers a comprehensive benefits package including well-being reimbursement, generous parental leave, and world-class enablement and on-demand training with Trailhead.com.

Matching Summary

The role of the Success Guide Manager is a forward-thinking leader responsible for hiring, building and developing a team of Success Guides focused on the virtual delivery of 1:1 educational engagements with customers.

Skills & Requirements

Must-have

  • people management experience
  • coaching and personnel development
  • analytical skills
  • Salesforce platform knowledge
  • driving productivity targets
  • operational and business performance

Nice-to-have

  • empathy and inclusion
  • collaboration and honest feedback
  • AI CRM expertise
  • trailblazer mindset

Key Requirements

  • 3 years of people management experience
  • Knowledge of the Salesforce ecosystem

Work Rights

Not specified

Tailored Resume

Cover Letter