Reservations Manager

Sofitel Brisbane Central

Philadelphia, PA, United States
On-site
Reservations team management
Revenue maximization
Guest feedback response
You will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department

Job Summary

  • You will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department.
  • This role will work closely with the Director of Operations, Front Office Manager, Revenue Manager, and Director of Sales on all aspects of revenue maximization across all distribution channels.
  • You’ll be able to work independently and have the ability to run a busy reservations system.

Matching Summary

You will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department.

Skills & Requirements

Must-have

  • Reservations team management
  • Revenue maximization
  • Guest feedback response
  • Business relationship development
  • High volume reservations accuracy
  • Loyalty program promotion

Nice-to-have

  • Guest obsession culture
  • Meaningful connections
  • Curious and open-minded
  • Solution-focused
  • Target driven

Key Requirements

  • Minimum 2 years' experience in similar role
  • Background in Front Office or Reservations
  • Ability to lead, coach and develop team
  • Willingness to be hands on
  • Excellent time management skills
  • Ability to work a variety of shifts

Work Rights

Not specified

Tailored Resume

Cover Letter