Ssm Global Ops Coe - Senior Carbravo Consultant - East

General Motors

Manila, Philippines
Hybrid (night shift)
3-7 years experience in customer service or business relations
Strong communication and negotiation skills
Ability to work hybrid on night shift
General Motors is seeking a Senior CarBravo Consultant for its Global Ops CoE in Manila, Philippines, to support U.S. dealers on the CarBravo platform through proactive outreach and customer support. The role requires hybrid night shift work and focuses on enhancing dealer engagement, sales performance, and operational efficiency

Job Summary

  • The role involves serving as a Subject Matter Expert to support dealers engaging in the CarBravo platform through proactive outreach and troubleshooting.
  • Candidates will be responsible for optimizing dealer operations including inventory management, website analytics, and online reputation strategies.
  • This is a hybrid night shift position based in Manila designed to support East coast time zones and US-based dealers.

Matching Summary

Match Score: 85

General Motors is seeking a Senior CarBravo Consultant for its Global Ops CoE in Manila, Philippines, to support U.S. dealers on the CarBravo platform through proactive outreach and customer support. The role requires hybrid night shift work and focuses on enhancing dealer engagement, sales performance, and operational efficiency.

Skills & Requirements

Must-have

  • 3-7 years experience in customer service or business relations
  • Strong communication and negotiation skills
  • Ability to work hybrid on night shift
  • Experience with US based clients preferred
  • Affinity with technology and analytics tools

Nice-to-have

  • Highly proficient in Microsoft Office applications
  • Demonstrated ability to work cross-functionally
  • Willingness to travel on an infrequent basis
  • Ability to work independently in fast-paced environment
  • Proven ability to execute projects and deliver results

Key Requirements

  • 3-7 years experience in related role or industry
  • Degree in Business, Marketing or Equivalent Experience
  • Experience with U.S. based clients is preferred
  • No immigration sponsorship provided by GM

Work Rights

Must not require GM immigration sponsorship (e.g., H-1B, TN, STEM OPT)

Tailored Resume

Cover Letter