Software Technical Account Manager Ii (traveling)

Axon

Columbus, United States
Competitive salary; 401k with employer match; disc...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
80% travel to agency locations
This role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety

Job Summary

  • This role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
  • Candidates must be willing to travel 80% of the time to agency locations across the United States for onsite support and training.
  • The position offers competitive salary, 401k matching, paid parental leave, and comprehensive medical, dental, and vision plans.

Matching Summary

This role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.

Salary

Competitive salary; 401k with employer match; Discretionary paid time off

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • 80% travel to agency locations
  • Windows OS networking cloud virtualization skills
  • Microsoft Power BI SQL Server data reporting
  • Splunk JIRA Salesforce troubleshooting tools

Nice-to-have

  • Experience supporting public safety agencies
  • Familiarity with law enforcement RMS CAD systems
  • CJIS standards knowledge
  • Relevant IT certifications like Microsoft or Cisco
  • Strong cross-functional collaboration abilities

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Pass CJIS background check and clearance
  • Eligibility to work in a firearms environment

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter