Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus: pyy opportunities avail...
Full-time, monday–friday with some weekend hours.
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
The Sharon Vet Clinic is seeking a Customer Service Lead to oversee the reception team while ensuring exceptional client experiences. The ideal candidate should possess strong leadership skills, veterinary experience, and a passion for client service

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.
  • The position involves recruiting, onboarding, training new reception members while providing mentorship and performance feedback.
  • Benefits include competitive pay up to $22 per hour, bonus opportunities, medical/dental/vision insurance, and a 401(k) with matching options.

Matching Summary

Match Score: 85

The Sharon Vet Clinic is seeking a Customer Service Lead to oversee the reception team while ensuring exceptional client experiences. The ideal candidate should possess strong leadership skills, veterinary experience, and a passion for client service.

Salary

Base: Up to $22 per hour; Bonus: Pay opportunities available; Benefits: Medical, Dental, Vision, 401(k) matching, PTO, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Strong verbal and written communication skills

Nice-to-have

  • Degree in veterinary or related field
  • 1-2 years leadership supervisory experience
  • Demonstrated patience empathy professionalism

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience

Work Rights

Not specified

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