Amazon IT teams keep the business running smoothly by resolving complex hardware, software, server and infrastructure issues with on-site and on-call capacity
Job Summary
Amazon IT teams keep the business running smoothly by resolving complex hardware, software, server and infrastructure issues with on-site and on-call capacity.
As a Senior IT Support Engineer, you will be a key part of a multinational team, thrive in delivering high-quality results and always be on the lookout for improvements.
You will act as a single point of contact for projects, provide technical and management support, and contribute to recruitment and mentoring within OpsTechIT.
Matching Summary
Amazon IT teams keep the business running smoothly by resolving complex hardware, software, server and infrastructure issues with on-site and on-call capacity.
Skills & Requirements
Must-have
IT infrastructure implementation and maintenance
Technical escalation and support
Project management in IT environment
IT equipment and infrastructure optimization
Change management and site audits
Supplier and contractor coordination
On-call support for high severity incidents
Nice-to-have
Multinational team collaboration
Mentoring and training skills
Business and technology trend awareness
Strong communication with senior management
Continuous improvement mindset
Key Requirements
Saudi nationality required
Experience in IT support and infrastructure
Ability to manage IT projects
Knowledge of Amazon IT and Health & Safety guidelines