The Senior Travel Consultant, ERM is responsible for accurately and efficiently handling incoming requests via multiple channels and handling additional duties as assigned within a global, mutli- regional setup
Job Summary
The Senior Travel Consultant, ERM is responsible for accurately and efficiently handling incoming requests via multiple channels and handling additional duties as assigned within a global, mutli- regional setup.
You will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including providing travel details and up-selling of related products.
At BCD Travel, we work with highly motivated and passionate people, valuing open communication, collaboration, and a flexible work-life balance.
Matching Summary
The Senior Travel Consultant, ERM is responsible for accurately and efficiently handling incoming requests via multiple channels and handling additional duties as assigned within a global, mutli- regional setup.
Skills & Requirements
Must-have
ERM, marine, offshore, or crew travel
Managing crew movements and rotations
Handling travel disruptions
BCD Travel tools and systems
GDS Amadeus advanced skills
Global, multi-regional operations setup
Nice-to-have
Open communication and collaboration
Flexible work-life balance
Sustainability and charitable activities
Proactive customer assistance
Key Requirements
Proven experience in ERM, marine, offshore, or crew travel