We are looking for a confident, people-centred leader with a passion for delivering exceptional service to lead a multidisciplinary team supporting group health and group risk insurance clients
Job Summary
We are looking for a confident, people-centred leader with a passion for delivering exceptional service to lead a multidisciplinary team supporting group health and group risk insurance clients.
The role involves driving high-quality administration, ensuring strong operational and regulatory controls, and fostering a culture of professionalism and continuous improvement.
Howden values diversity and offers reasonable adjustments including flexible hours and hybrid working to support employees' needs.
Matching Summary
We are looking for a confident, people-centred leader with a passion for delivering exceptional service to lead a multidisciplinary team supporting group health and group risk insurance clients.
Skills & Requirements
Must-have
Leading and developing high-performing teams
Operational and regulatory controls
Client service escalation management
Workload planning and process consistency
Governance and compliance standards
Nice-to-have
Collaborative working style
Solutions-focused mindset
Continuous improvement culture
Experience with group private healthcare
Experience with group risk administration
Key Requirements
Experience developing team capability
Sound judgement and calm decision-making
Ability to coordinate operational delivery
Understanding of group private healthcare and group risk administration desired