Bilingual Customer Service Representative

NORC at the University of Chicago

Albuquerque, Mexico
Base: $21.68 ph; bonus/equity: not specified; bene...
On-site
Fluent in english and spanish
Ability to work evening hours
Experience with windows operating system
This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and education impact

Job Summary

  • This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and education impact.
  • Employees are required to report to the office daily at the NORC call center and maintain neutral, objective communication with respondents.
  • The role offers a pay rate of $21.68 per hour along with benefits including a 403(b) Retirement Plan, paid sick leave, and free counseling through the EAP.

Matching Summary

This position involves conducting non-sales telephone interviews to understand pressing social policy issues such as healthcare access and education impact.

Salary

Base: $21.68 per hour; Bonus/Equity: Not specified; Benefits: 403(b) Retirement Plan, Paid sick leave, Paid holidays, Free counseling

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Ability to work evening hours
  • Experience with Windows operating system
  • Comfortable working in loud call center environment
  • Able to sit for four hours continuously

Nice-to-have

  • Enjoy speaking with diverse backgrounds
  • Persuasive and appropriately assertive communication style
  • Flexible part-time schedule availability

Key Requirements

  • Must be 18 years of age or older
  • Legally authorized to work in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter