T3 - Analyst Operations (disability Case Manager)

Alight Solutions

Hr, IN, Canada
Short term disability claims
Case management
Claim decisions
The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to the plan provisions, state and federal guidelines, and established protocols

Job Summary

  • The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to the plan provisions, state and federal guidelines, and established protocols.
  • This position utilizes problem solving, analytical, written and verbal communication skills to ensure timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers.
  • Alight offers programs and plans for a healthy mind, body, wallet and life, including a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, and continuing education and training.

Matching Summary

The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to the plan provisions, state and federal guidelines, and established protocols.

Skills & Requirements

Must-have

  • Short Term Disability claims
  • case management
  • claim decisions
  • customer service
  • investigate and analyze claims

Nice-to-have

  • Champion People values
  • Grow with Purpose
  • Be Alight culture
  • collaborative team culture

Key Requirements

  • Minimum 2 years disability claim management experience
  • Graduate in listed discipline with >55% marks
  • 4+ years work experience
  • Ability to work evening/night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter