You are motivated by improving customer experience in high‑stress situations, such as unrecognised transactions or payments that go wrong
Job Summary
You are motivated by improving customer experience in high‑stress situations, such as unrecognised transactions or payments that go wrong.
Our Disputes work sits at the intersection of customer fairness, risk and operational efficiency, where decisions must be fast, clear and defensible.
You’ll join the Disputes squad, a cross-functional squad led by a Product Owner, and you’ll report into the Product & Solutions Chapter Lead in the Crew who coaches your product craft and development.
Matching Summary
You are motivated by improving customer experience in high‑stress situations, such as unrecognised transactions or payments that go wrong.