Customer Experience Partner - Alexandria

Sanofi

Alexandria, Egypt
Territory level business performance
Achieve sales objectives
Deliver key messages
Autonomously accountable for territory level business performance and self-responsible for individual target, ensuring achievement of sales objectives

Job Summary

  • Autonomously accountable for territory level business performance and self-responsible for individual target, ensuring achievement of sales objectives.
  • Manage great customer experience by ensuring understanding and execution of relevant Customer Journey Experience strategy and tactics, supporting key customers to increase prescription of Portfolio.
  • Engage in Squad performance and initiatives with a collaborative mindset to support colleague CXPs improvement and create learning opportunities outside of own area.

Matching Summary

Autonomously accountable for territory level business performance and self-responsible for individual target, ensuring achievement of sales objectives.

Skills & Requirements

Must-have

  • territory level business performance
  • achieve sales objectives
  • deliver key messages
  • customer journey experience strategy
  • increase prescription of Portfolio
  • market intelligence
  • product value and image promotion

Nice-to-have

  • AI-powered biopharma company
  • chase the miracles of science
  • digital tools utilization
  • collaborative team player
  • agile mindset
  • entrepreneurial thinking

Key Requirements

  • University Graduate with medical background
  • High level of English proficiency
  • Proven track record in achieving sales results
  • Account management experience
  • High level understanding of GTM operation
  • Capability in line with CFT competency
  • Understanding of Advancing customer decision making process
  • Understanding of Customer Performance Management
  • Understanding of professional effectiveness
  • Understanding of how to differentiate Sanofi customer experience
  • Understanding and demonstrating value of products and services
  • Orchestrating and executing customer Multi Channel Engagement strategy
  • Segmentation and Go-to-Market Strategy understanding
  • Utilizing customer insights for planning and execution
  • Collecting customer insights
  • Applying Digital Capabilities to Business Solutions
  • Facilitating and sustaining access to Sanofi products and services
  • Comply with company procedures and current regulations on hygiene and safety
  • Safely use work equipment and protective equipment
  • Promote and follow HSE rules
  • Respect of company’s values, code of ethics and social charter
  • Respect of personal data protection charter

Work Rights

Not specified

Tailored Resume

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