Operations Supervisor - Gb Health And Dental Claims

Manulife

Multiple Locations
Hybrid
Group benefits claims health and dental
Oversee daily operations
Drive process improvements
Oversee daily operations, ensure service excellence, and drive process improvements to deliver a superior experience for our customers and stakeholders

Job Summary

  • Oversee daily operations, ensure service excellence, and drive process improvements to deliver a superior experience for our customers and stakeholders.
  • Manage, coach, and develop a team to ensure quality and efficiency of the service function.
  • We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Oversee daily operations, ensure service excellence, and drive process improvements to deliver a superior experience for our customers and stakeholders.

Skills & Requirements

Must-have

  • Group Benefits Claims Health and Dental
  • Oversee daily operations
  • Drive process improvements
  • Manage performance
  • Monitor and manage daily workflow
  • Maintain legal and policy guidelines

Nice-to-have

  • Foster collaboration
  • Customer-centric mindset
  • Global perspective on business
  • Employee engagement activities

Key Requirements

  • Prior supervisory experience
  • BA/BS or post-secondary education
  • Ability to manage data and business analytics
  • Experienced in Claims Operations
  • Leadership Capability
  • Analytical & Process-Oriented

Work Rights

Not specified

Tailored Resume

Cover Letter