Global Security Operations Center Operator

WeWork

Base: $28 to $30 hourly; bonus: incentive compensa...
24/7 security operations center experience
Customer focused communication skills
Shift work availability monday to friday
This role serves as the primary interface between the Global Security and Resilience Department and WeWork's member base for a 24/7/365 Global Security Operations Center

Job Summary

  • This role serves as the primary interface between the Global Security and Resilience Department and WeWork's member base for a 24/7/365 Global Security Operations Center.
  • The operator will monitor threat management systems including CCTV, access control, and open source intelligence feeds while providing high-level customer service.
  • Employees are eligible for comprehensive benefits including 20 days of PTO, 16 weeks paid parental leave, and competitive healthcare.

Matching Summary

This role serves as the primary interface between the Global Security and Resilience Department and WeWork's member base for a 24/7/365 Global Security Operations Center.

Salary

Base: $28 to $30 hourly; Bonus: Incentive compensation plan available; Benefits: 20 days PTO, 16 weeks parental leave, healthcare, 401K

Skills & Requirements

Must-have

  • 24/7 security operations center experience
  • Customer focused communication skills
  • Shift work availability Monday to Friday
  • Experience with Salesforce or help desk apps
  • Ability to follow escalation protocols

Nice-to-have

  • Foreign language skills
  • Google Suite proficiency
  • Empathy and adaptability in calls
  • Multitasking across time zones
  • Professional liaison with external organizations

Key Requirements

  • Experience working in a Security Operations Center
  • Strong phone and verbal communication skills
  • Willingness to work shift work hours

Work Rights

Not specified

Tailored Resume

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