Consumer Relations Advisor (thai)

The Procter & Gamble Company

Manila, Philippines
On-site
Thai and english dual fluency
Consumer support via phone, email, chat
Product knowledge and troubleshooting
The Procter & Gamble Company is seeking a Consumer Relations Advisor fluent in English and Thai to provide exceptional consumer service through various communication channels. The role requires strong communication skills, problem-solving abilities, and a consumer-centric attitude, with a focus on delivering a positive consumer experience

Job Summary

  • Plays a pivotal role in delivering exceptional consumer service through various communication channels, including phone, email, and chat.
  • Addresses consumer inquiries, provides information about products and services, and resolves basic issues efficiently and effectively.
  • Collaborates with team members to share best practices and improve overall team performance.

Matching Summary

Match Score: 85

The Procter & Gamble Company is seeking a Consumer Relations Advisor fluent in English and Thai to provide exceptional consumer service through various communication channels. The role requires strong communication skills, problem-solving abilities, and a consumer-centric attitude, with a focus on delivering a positive consumer experience.

Skills & Requirements

Must-have

  • Thai and English dual fluency
  • Consumer support via phone, email, chat
  • Product knowledge and troubleshooting
  • Record consumer interactions

Nice-to-have

  • Consumer-centric attitude
  • Team collaboration and feedback
  • Passion for consumer goods industry

Key Requirements

  • Dual fluency in English and Thai
  • Willing to work onsite
  • APAC shift

Work Rights

Not specified

Tailored Resume

Cover Letter