Berater Kundenservice (d/m/w)

Deutsche Bank Group

Stuttgart, Germany
Hybrid
Daily cash inventory management
Handling cash transactions
Customer interaction and support
You manage the daily cash inventory within the pool cash and independently handle the complete cash business (deposits/withdrawals, foreign currencies, precious metals, cash orders and disbursements)

Job Summary

  • You manage the daily cash inventory within the pool cash and independently handle the complete cash business (deposits/withdrawals, foreign currencies, precious metals, cash orders and disbursements).
  • You are the point of contact for customers and their diverse wishes, supporting them with transactions, service, and administrative tasks, and routinely directing them to self-service terminals and other channels.
  • We offer a wide range of benefits covering all your professional and personal needs, including emotional balance, physical fitness, social networking, and financial security.

Matching Summary

You manage the daily cash inventory within the pool cash and independently handle the complete cash business (deposits/withdrawals, foreign currencies, precious metals, cash orders and disbursements).

Skills & Requirements

Must-have

  • Daily cash inventory management
  • Handling cash transactions
  • Customer interaction and support
  • Promoting digital banking services
  • Active appointment scheduling

Nice-to-have

  • Team spirit and service orientation
  • Friendly and confident demeanor
  • Interest in new tasks and topics
  • Interest in digital features
  • Positive attitude and mental health support

Key Requirements

  • Completed commercial apprenticeship
  • Apprenticeship as a bank clerk
  • Comparable qualification
  • Experience in appointment scheduling
  • Experience in customer referrals

Work Rights

Not specified

Tailored Resume

Cover Letter