Not specified; not specified; generous employee be...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work
Job Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
EML fosters a learning culture that invests in employees, offering full training so no previous case management experience is required.
Employees enjoy flexibility to work from home up to 3 days per week after training completion along with comprehensive benefits including paid parental leave.
Matching Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
Salary
Not specified; Not specified; Generous employee benefits including annual incentive scheme and salary reviews
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management skills
Analytical problem solving and decision-making
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Positive attitude and willingness to learn
Outcome and results focused mindset
Experience with legislative regulatory requirements
Key Requirements
Demonstrated experience in claims management OR strong customer service skills
Allied health experience
Personal injury experience in alternative schemes (desirable)