Base: $25.00 - $31.88 hourly; bonus/equity: not sp...
Customer-driven solutions
Written and spoken communication skills
Managing multiple priorities
You will be the first contact for customers for service issues, requests, procedures, and account information, communicating directly to research questions and resolve problems over the phone
Job Summary
You will be the first contact for customers for service issues, requests, procedures, and account information, communicating directly to research questions and resolve problems over the phone.
This primarily home-based role requires 80% remote work, with initial in-person onboarding in Madison, WI, and occasional travel for team events.
The company offers comprehensive benefits including medical, dental, vision, a 401(k) with contribution, pension plan, annual incentive, paid holidays, paid time off, student loan repayment, and paid family leave.
Matching Summary
You will be the first contact for customers for service issues, requests, procedures, and account information, communicating directly to research questions and resolve problems over the phone.