Technical Delivery Support Analyst - Peakon

Nillask

Costa Rica, Costa Rica
Fully remote
3+ years saas enterprise software experience
Basic knowledge of sql syntax
Confident communicator
Workday’s Customer Support teams are passionate about customer service, innovation, and excellence

Job Summary

  • Workday’s Customer Support teams are passionate about customer service, innovation, and excellence.
  • The role involves handling a queue of support cases and prioritizing issues based on severity and customer impact.
  • Flexible work schedules and a commitment to work-life balance are emphasized in the company culture.

Matching Summary

Workday’s Customer Support teams are passionate about customer service, innovation, and excellence.

Skills & Requirements

Must-have

  • 3+ years SaaS Enterprise software experience
  • Basic knowledge of SQL syntax
  • Confident communicator

Nice-to-have

  • Creative approach to problem-solving
  • Experience with web service integrations
  • Ability to collaborate across teams

Key Requirements

  • 3 years experience in support or consulting
  • Basic experience with API clients
  • Ability to read and analyze log files

Work Rights

Not specified

Tailored Resume

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