Rn Clinical Triage, Transfer And Throughput Coordinator- Ahn, Nights
Allegheny Health Network
High-volume call center environment
Electronic health record (ehr) proficiency
Multi-channel phone system operation
This role serves as the primary point of contact for physicians and referring providers seeking assistance with complex patient transfers within the Allegheny Health Network
Job Summary
This role serves as the primary point of contact for physicians and referring providers seeking assistance with complex patient transfers within the Allegheny Health Network.
The coordinator is responsible for facilitating timely transitions, optimizing patient experience, and ensuring high-quality care through effective collaboration with interdisciplinary teams.
Candidates must possess the ability to simultaneously utilize multiple software platforms and phone systems to maintain accurate records and coordinate seamless communication between clinical departments.
Matching Summary
This role serves as the primary point of contact for physicians and referring providers seeking assistance with complex patient transfers within the Allegheny Health Network.
Skills & Requirements
Must-have
High-volume call center environment
Electronic health record (EHR) proficiency
Multi-channel phone system operation
Critical care or stepdown nursing experience
Interdisciplinary clinical collaboration
Nice-to-have
Strong decision-making in high-pressure settings
Patient-centered communication skills
Ability to prioritize multiple incoming requests
Experience with telemedicine consults
Key Requirements
Current PA RN licensure or eNLC multi-state license
5 years of Clinical Nursing experience
3 years of stepdown/critical care/Emergency Room experience
Associates or Diploma in Nursing (Bachelor's preferred)