Manager - Claims Operations

50

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence.
  • The role involves coaching Group Managers and serving as the key contractual contact for the client, Youi.
  • EML offers a diverse culture with up to 16 weeks paid parental leave and comprehensive learning opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Ability to coach Group Managers
  • Confident stakeholder management skills

Nice-to-have

  • Hands-on leadership style
  • Resilient team builder
  • Commercially minded approach
  • Continuous improvement mindset
  • High-performing culture creator

Key Requirements

  • Proven experience in CTP claims environment
  • Personal injury claims background required
  • Senior leadership capability demonstrated

Work Rights

Not specified

Tailored Resume

Cover Letter