Software Uat Support

Acquire Asia Pacific Pty

Quezon City, Philippines
First and second line technical support
Log, track, and manage incidents
Diagnose and resolve hardware, software issues
Provide first and second line technical support for IT systems, applications, and end user environments

Job Summary

  • Provide first and second line technical support for IT systems, applications, and end user environments.
  • Support UAT planning activities, including test approach, scope, and timelines aligned to release plans.
  • Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Matching Summary

Provide first and second line technical support for IT systems, applications, and end user environments.

Skills & Requirements

Must-have

  • First and second line technical support
  • Log, track, and manage incidents
  • Diagnose and resolve hardware, software issues
  • Support UAT planning activities
  • Validate UAT readiness
  • Domain experience in Finance, ERP, CRM

Nice-to-have

  • Innovation and teamwork
  • Support exciting missions
  • Experience the A-Life

Key Requirements

  • ITSM tools experience
  • Compliance with SLAs, KPIs
  • Domain experience (Finance, ERP, CRM)

Work Rights

Not specified

Tailored Resume

Cover Letter