Reservations Manager

Sofitel Sydney Wentworth

Philadelphia, PA, United States
On-site
Reservations department management
Revenue maximization across channels
Guest satisfaction and feedback
As our Reservations Manager, you will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department

Job Summary

  • As our Reservations Manager, you will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department.
  • This role will work closely with the Director of Operations, Front Office Manager, Revenue Manager, and Director of Sales on all aspects of revenue maximization across all distribution channels.
  • Provides ongoing leadership, support and guidance to the entire Reservations team to ensure the overall success of the department.

Matching Summary

As our Reservations Manager, you will be responsible to plan, direct and co-ordinate all Reservations activities to ensure smooth running of the department.

Skills & Requirements

Must-have

  • Reservations department management
  • Revenue maximization across channels
  • Guest satisfaction and feedback
  • Team leadership and development
  • Accurate booking monitoring
  • Loyalty program promotion

Nice-to-have

  • Curious and open-minded
  • Solution-focused and confident
  • Hands-on operational approach
  • Creating meaningful connections
  • Passion to sell every room

Key Requirements

  • Minimum 2 years' experience in similar role
  • Background in Front Office or Reservations
  • Ability to lead, coach, and develop team
  • Excellent time management skills
  • Ability to run a busy reservations system

Work Rights

Not specified

Tailored Resume

Cover Letter