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F5 is seeking a Principal Customer Engineer in Singapore to enhance customer success in the AI security market. The role involves leading technical onboarding and post-sales support for enterprise clients, with a focus on collaboration, risk management, and customer advocacy.
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Job Summary
As our Principal Customer Engineer, you’ll play a critical role in ensuring customer success from the moment a deal is signed.
This is a hands-on, high-impact role for someone who thrives in early-stage environments, wears many hats, and wants to help shape the customer journey in a fast-growing AI security market.
F5 strives to bring a better digital world to life, empowering organizations to create, secure, and run applications that enhance how we experience our evolving digital world.
Matching Summary
Match Score: 75
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F5 is seeking a Principal Customer Engineer in Singapore to enhance customer success in the AI security market. The role involves leading technical onboarding and post-sales support for enterprise clients, with a focus on collaboration, risk management, and customer advocacy.
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Skills & Requirements
Must-have
Lead technical onboarding and implementation
Own post-sales technical relationship
Develop structured implementation plans
Proactively manage risk and blockers
Collaborate cross-functionally with teams
Document repeatable processes and guides
Nice-to-have
Thrives in early-stage environments
Wears many hats
Helps shape customer journey
Passionate about cybersecurity
Prioritizes diversity and inclusion
Key Requirements
8+ years in a post-sales technical role
Red Hat Certified Specialist in OpenShift Administration
Experience building/deploying AI Systems/Applications
Strong understanding of enterprise infrastructure
Experience leading technical deployments
Experience with enterprise customers in regulated industries